`` Blog Archive | Page 29 of 43 | Medallia Customer and Employee Experience Blog
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Meta Reality Labs blog
Aug 06, 2024
Customer Experience

Going Beyond the Survey: How Meta Reality Labs Operationalized CX

The CX team at Meta Reality Labs share their best practices for improving the customer experience — going beyond surveys to collect the right data to drive action.
Geoffrey Ryskamp

Geoffrey Ryskamp

Vice President, Executive Advisor
IBM’s Focus on The Customer Experience with Purpose, Agility, and Empathy
MOST POPULAR
Nov 20, 2018
Medallia Culture

Meet Celia Ma: Biz Ops Manager, Small Business Owner, and Artist

Leslie Stretch, Medallia CEO, and Michelle Peluso, Chief Marketing Officer of IBM @ Experience ’20 Michelle Peluso, Chief Marketin

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Customer Experience
Employee Experience
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Solution Spotlight
Medallia: Customer Feedback
Feb 28, 2018
Customer Experience

How the Best Companies Use Customer Feedback to Fuel Innovation

  Customers today search for information about products and services 24/7, whether it’s using social media, review sites, or

Philip Davis

Philip Davis

Managing Director at Accenture
Building a CX Program - The Story of Generali
Nov 30, 2017

Building a CX Program – The Story of Generali

When a company is 186 years old, has more than 55 million customers worldwide, employs 74,000 people, spans over 60 countries, and
Medallia

Medallia
Introducing Global Benchmarking
Nov 28, 2017
Customer Experience

Introducing Global Benchmarking

At Medallia, we know that it is critically important for global hotel brands to understand how they are performing in customer exp
Geoffrey Ryskamp

Geoffrey Ryskamp

Vice President, Executive Advisor
Medallia Scores 100% On Human Rights Campaign Corporate Equality Index
Nov 09, 2017
Medallia Culture

Medallia Scores 100% On Human Rights Campaign Corporate Equality

  I am proud to announce that Medallia received a perfect score on the 2018 Corporate Equality Index (CEI), ranking us among

Lauren Jackman, PhD

Lauren Jackman, PhD

SVP of Diversity, Equity, Inclusion, and Belonging
mike_krish
Sep 07, 2017
Medallia Culture

Pioneering a category—and creating a culture—in Research and Deve

For Mike Ottosson (CTO and VP of Engineering) and Krish Mantripragada (Chief Product Officer), leading the R&D team at Medalli
Medallia

Medallia
va_blog_large
Aug 31, 2017
Customer Experience

Can New Legislation Transform the Citizen Experience?

“Of the people, by the people, for the people.” In its simplest and most straightforward definition, the primary role of governmen
Medallia

Medallia
interview image
Aug 14, 2017
Medallia Culture

Your Medallia Technical Interview Guide

It’s time for your technical interview! Here at Medallia, we know that being a good engineer isn’t just about your CS skills. Don’
Medallia

Medallia
Screen Shot 2017-08-01 at 12.24.01 PM
Aug 03, 2017

Medallia Announces Launch of Flagship Inside Sales Office in Aust

Today we are excited to announce that Medallia is planting a flag in Austin, Texas, with a new office space near the University of
Medallia

Steve Vierra
Screen Shot 2017-07-14 at 10.44.33 AM
Jul 14, 2017
Medallia Culture

Meet Senior Software Engineer Deepti Ramakrishna

Moving to Medallia from one of the world’s largest tech companies gave Deepti a chance to tackle exciting new engineering problems
Medallia

Christy Lake
Computer Lab: Customer Service Worker On A Call
May 16, 2017

Webinar: How Comcast Transformed Their Call Centers

63% of people view quick issue resolution as the most important element of a good experience*. But how do you do that consistently
Medallia

Belinda Simmons
stock_photo_$
May 01, 2017

“Show Me the Money”: Accounting for a Great Customer Experience

At Medallia, we help create companies that are loved by customers. This is a noble goal in itself, but at some point, we inevitabl
Medallia

Medallia
Handshake of businesspeople
Apr 03, 2017

Medallia Wins Temkin Group Award for CX Excellence

Medallia is honored to have been named a winner in the 2017 Customer Experience Vendor Excellence Awards by the Temkin Group. The

Medallia

Marc Vanlerberghe