``
Learn how partnering with us can transform your business — for both customers and employees.
See results from brands like yours
Optimize your program spend
Explore all features and benefits
Get support for crucial operations
Impact the world beyond your own
Access approved, localized expertise
Explore how experiences come together in one powerful platform.
Collect every signal for more meaningful data
Run complex, global programs with self-service
Close the loop and drive action quickly
Uncover essential insights from every interaction
Easily share data across systems and teams
Expand your program with flexible pricing
Keep your business data safe and compliant
End-to-end customer experience management and orchestration
Employee listening and activation solutions
Improve agent engagement and optimize service quality
Expert research strategy, design, analytics, and deliverables
Get guidance from leading experience professionals across a variety of mediums.
Whether a tenured Medallia pro or a burgeoning advocate, there’s plenty to learn.
Our team is ready to support you with knowledge, help, and new enhancements.
Medallia’s On-Demand Streaming Network
Watch Now
Improve the world beyond your own
Tracking & measurement to improve customer loyalty
Capture & scoring for digital journeys
Individualized customer journeys at scale
AI-driven two-way messaging
Candidate to exit experience feedback
Real-time feedback tied to stakeholder action
Fast problem-solving through crowdsourcing
Automated insights from every conversation
Frontline-specific coaching
QM and assurance optimization
Virtual hold and scheduling technology
Competitive insights for retail & restaurants
Online focus groups and panel studies
In-house experts for customized research
Whether a tenured Medallia pro or a burgeoning advocate, there's plenty to learn.
The CX team at Meta Reality Labs share their best practices for improving the customer experience — going beyond surveys to collect the right data to drive action.
Leslie Stretch, Medallia CEO, and Michelle Peluso, Chief Marketing Officer of IBM @ Experience ’20 Michelle Peluso, Chief Marketin
Customers today search for information about products and services 24/7, whether it’s using social media, review sites, or
When a company is 186 years old, has more than 55 million customers worldwide, employs 74,000 people, spans over 60 countries, and
At Medallia, we know that it is critically important for global hotel brands to understand how they are performing in customer exp
I am proud to announce that Medallia received a perfect score on the 2018 Corporate Equality Index (CEI), ranking us among
For Mike Ottosson (CTO and VP of Engineering) and Krish Mantripragada (Chief Product Officer), leading the R&D team at Medalli
“Of the people, by the people, for the people.” In its simplest and most straightforward definition, the primary role of governmen
It’s time for your technical interview! Here at Medallia, we know that being a good engineer isn’t just about your CS skills. Don’
Today we are excited to announce that Medallia is planting a flag in Austin, Texas, with a new office space near the University of
Moving to Medallia from one of the world’s largest tech companies gave Deepti a chance to tackle exciting new engineering problems
63% of people view quick issue resolution as the most important element of a good experience*. But how do you do that consistently
At Medallia, we help create companies that are loved by customers. This is a noble goal in itself, but at some point, we inevitabl
Medallia is honored to have been named a winner in the 2017 Customer Experience Vendor Excellence Awards by the Temkin Group. The