1,800+
Medallians
We are a company powered by a growth mindset. Every Medallian brings their whole self to work to create a culture of inclusion, creativity and innovation.
Learn how partnering with us can transform your business — for both customers and employees.
See results from brands like yours
Optimize your program spend
Explore all features and benefits
Get support for crucial operations
Impact the world beyond your own
Follow our AI experience innovations
Access approved, localized expertise
Explore how experiences come together in one powerful platform.
Collect every signal for more meaningful data
Run complex, global programs with self-service
Close the loop and drive action quickly
Uncover essential insights from every interaction
Easily share data across systems and teams
Expand your program with flexible pricing
Keep your business data safe and compliant
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The #1 enterprise experience platform for mission critical insights and action.
Medallia is the pioneer and market leader in customer, employee, citizen, and patient experience. As the No. 1 enterprise experience platform, Medallia Experience Cloud is the experience system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media, and corporate-messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities, and drive revenue-impacting business decisions, providing clear and potent returns on investment. Learn more about our values.
We are a company powered by a growth mindset. Every Medallian brings their whole self to work to create a culture of inclusion, creativity and innovation.
We’re committed to helping organizations create a culture that values every person and every experience—a commitment shared by everyone who joins our team.
We are a fast-growing worldwide network.
Over a thousand of the world’s best-loved brands trust Medallia to help them become truly customer-obsessed.
From implementation services to customer service & support to insights & training, our service professionals and partner ecosystem are your guides to improving your customer experiences.
Our platform has unsurpassed scalability across a billion comments each quarter and thousands of our customers’ employees in the largest global organizations.