Medallia.org is committed to doing our part in relief efforts and nonprofits are among the most vital yet vulnerable organizations right now. Critical in caring for at-risk populations and helping government agencies understand gaps in services, nonprofits on the frontline may be overwhelmed by the increased demand or financially hit due to the volatile economic climate.
For these reasons, we’ve been listening closely to what our nonprofit partners are struggling with now. We’re seeing a few core concerns:
- With limited resources, what is the best way to serve the most vulnerable populations?
- As traditional fundraising methods no longer apply and events get canceled, how can we stay financially resilient?
- With social distancing requirements, how can we engage volunteers and support employees remotely?
To help nonprofits tap into the wisdom of the crowd with our crowdsourcing tool, Medallia is offering Medallia Crowdicity, free for 6 months for all new nonprofit customers. If your nonprofit organization is tackling these questions, please contact us about receiving Crowdicity at no-cost.
How Crowdicity Can Help
Crowdicity enables organizations to find ideas through crowdsourcing and make decisions based on their constituent’s needs, desires, and feelings. Here’s how:
- Identifying immediate needs and ideas from the community — In times of uncertainty, no one has all the answers but people are eager to share. Crowdicity allows nonprofits to tap into that desire for shared knowledge by crowdsourcing ideas and needs from their community members. By bringing this knowledge out into the open, organizations can identify the most pertinent needs and solutions from beneficiaries, donors, employees, and volunteers.
- Making everyone a partner to make decisions and take action quickly — Now more than ever, mission evangelists not only want to feel heard and supported but also reassured that action is being taken. Crowdicity makes this easier by aggregating ideas, and then crowdsourcing feedback on those ideas. Through user scores, leaderboards, and other drivers of community participation, nonprofits can put more heads together so the most actionable ideas can emerge.
For example, Alzheimer’s Society is currently using Crowdicity to create a space for people living with dementia and their caretakers to share their unique challenges through COVID-19. Their goal is to find the best ways to address these timely challenges. Understanding that their community is facing new obstacles that require new solutions, the organization is identifying the most critical needs as more people share their experiences and ideas, comment, and vote. Our hearts go out to those affected, so if you or a family member is affected — please add your suggestions here, so the Alzheimer’s Society can take action.
Our pre-packaged COVID-19 specific templates, co-designed with our nonprofit partners, makes set up and launch incredibly fast. Our Crowdicity experts are ready to equip organizations with best practices and guidance to set them up for success.
We are grateful for the individual generosity shown everywhere — from the heroes on the frontline working tirelessly to protect us to those inspiring action by spreading facts. We are committed now more than ever to create a world where everyone has a voice — so we can collectively listen and work together in our fight against COVID-19.
If you’re a 501(c)3 or international equivalent nonprofit organization, contact us to learn how you can receive 6 months of Medallia Crowdicity for free.
