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< Blog

Employee Experience

November 14, 2024

Hero Featured

From Healthcare to Hospitality: What Our Latest Research Says About Winning Customers for Life in Your Industry
A new Medallia study reveals the latest customer loyalty research findings and what they mean for brands across healthcare, financial…

October 19, 2023

Customer Experience

Top Customer Experience Conferences to Attend in 2024
Explore this list of the top 25 customer experience conferences to attend in 2024. Every year, some of the world’s…

July 26, 2022

Customer Experience

What Companies with the Best Customer Experience & Employee Experience Do Right
Here’s what CX and EX leaders do in order to provide the best customer experience and the best employee experience.…

May 13, 2020

Customer Experience

A Decade of Innovation Delivered in Months
Medallia Product highlights from Experience ‘20 Virtual Summit I’m excited to share some highlights from Experience ‘20 today. It was…

April 29, 2020

Employee Experience

A Different Way of Connecting for a Different Way of Working
I have been reading every article I can find regarding how and when life will return to normal. The conclusion…

March 31, 2020

Customer Experience

A Human Centered Approach for Government Agencies to Respond in Crisis
More than ever government agencies need a real-time capability to listen, understand, and act with urgency on feedback from citizens…

March 27, 2020

Employee Experience

An Employee Pulse Now? Why Always On is Always Best.
How the world has changed in just a few weeks! I was in another country just 10 days ago. That flight…