Equitable Listening to Improve Outcomes in Healthcare

A guide to addressing health disparities and inequities experiences

The gap in health disparities among specific demographics continues to widen, making it increasingly challenging to access equitable and affordable care. Addressing health disparities is crucial for improving the quality of care and outcomes for everyone while also reducing overall medical costs.

By adopting a fair and impartial approach to managing patient feedback and sentiment across the entire patient demographic, healthcare organizations can foster patient trust and significantly enhance outcomes. This approach improves the quality of care and helps reduce overall medical costs, making it a win-win strategy for healthcare providers.

In this guide, you will discover:

• Best practices for capturing the voices of your patients in an equitable manner
• Strategies to gain better insights from patient data
• How to utilize this information to drive equitable action