Webinar Recording
5 Steps to Transform Experience Insights with Medallia + ServiceNow
Get More from your Customer Experience Insights
Your employees’ time is valuable, so you need to equip them with the best information to guide their decisions and actions so they can get their customers what they need, when they need it – and making sure they deliver excellent individual interactions and discovering areas for business improvements.
Medallia’s integration for ServiceNow Customer Service Management allows companies to address issues faster — even resolving them before they become an issue — and collaboratively deliver great experiences throughout each customer journey.
Listen to this webinar to learn how to:
- Enrich your customer data with experience insights
- Trigger customer feedback with ease
- Streamline workflows to close the loop
Related Resources
Experience 101
Platform
Company
Resources
Copyright © 2024. Medallia Inc. All rights reserved.
© Medallia®, the Medallia logo, and the names and marks
associated with Medallia’s products are trademarks of Medallia and/or
its affiliates. Net Promoter, Net Promoter Score and NPS are
registered trademarks of Bain & Company, Inc., Fred Reichheld and
Satmetrix Systems, Inc. All other trademarks are the property of their
respective owners.