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< Blog

Market Research

February 13, 2025

Digital Experience

Digital Trends in CX: Recent Shifts in App and Website User Experiences
New research reveals the top digital trends shaping the website user experience, app user experience, and overall customer experience.

November 25, 2024

Employee Experience

EX Research Reveals: 3 Myths Busted, 2 Truths Confirmed
Dive into the workplace trends you should know to truly improve employee experience.

May 16, 2024

Contact Center

Improving the Contact Center Experience: Research-Backed Tactics for Success
Learn how to create a stronger customer experience within your contact center using the latest insights from Medallia Market Research. …