Learn how partnering with us can transform your business — for both customers and employees.
See results from brands like yours
Optimize your program spend
Explore all features and benefits
Get support for crucial operations
Impact the world beyond your own
Follow our AI experience innovations
Access approved, localized expertise
Explore how experiences come together in one powerful platform.
Collect every signal for more meaningful data
Run complex, global programs with self-service
Close the loop and drive action quickly
Uncover essential insights from every interaction
Easily share data across systems and teams
Expand your program with flexible pricing
Keep your business data safe and compliant
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Tap into the wisdom of employees to create better customer and employee experiences
Leverage employees to identify critical customer issues before they show up in customer feedback. Listen to employees and understand what’s important to them to drive employee happiness and satisfaction. With Employee Ideas you’ll get better at meeting customer needs, empowering employees, and driving creativity and innovation.
Find Employee insights quickly and prioritize the most valuable improvement opportunities using statistical and regression analysis.
No more manual file feeds: our two-way HRIS integration keeps your data current so customer feedback is well-targeted and results are associated with the right teams.
Adjust confidentiality levels based on unique company requirements, from full anonymity to select administrative access to demographic data.
Understand the relationship between employee experience and customer experience metrics at the team or location level.
Confidential employee feedback is shared by team as soon as surveys close and customer feedback flows to employees and teams in real-time.
Give team leaders direct access to their team’s results while reserving higher-level analytics and filtering for leadership and administrators.