In this webinar, you’ll learn best practices to supercharge the voice of the customer in your CRM with Medallia and Salesforce
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- Feedback data and analytics from Medallia use LIghtning components to integrate with Salesforce data, creating contextual access to experience insights so your customer-facing teams have a more accurate understanding of their account relationships
- The Medallia integration application allows feedback requests to be initiated across the customer journey from important moments in a sales cycle to relationship activities and touchpoints.