Why Medallia
Why Medallia

Learn how partnering with us can transform your business — for both customers and employees.
Success Stories

See results from brands like yours
ROI Calculator

Optimize your program spend
Enterprise-Grade Platform

Explore all features and benefits
World-Class Service

Get support for crucial operations
Global Impact

Impact the world beyond your own
AI Leadership

Follow our AI experience innovations
Partner Network

Access approved, localized expertise
Platform
Medallia Platform

Explore how experiences come together in one powerful platform.
Comprehensive Feedback Capture

Collect every signal for more meaningful data
Administration

Run complex, global programs with self-service
Role-Based Reporting

Close the loop and drive action quickly
AI & Analytics

Uncover essential insights from every interaction
Integrations

Easily share data across systems and teams
Pricing

Expand your program with flexible pricing
Enterprise-Grade Security

Keep your business data safe and compliant
Solutions
Customer Experience

End-to-end customer experience management and orchestration
Overview
Customer Experience Management
Digital Experience
Experience Orchestration
Personalized Messaging
Employee Experience

Employee listening and activation solutions
Overview
Employee Listening
Employee Activation
Ideas
Contact Center

Improve agent engagement and optimize service quality
Overview
Conversation Intelligence
Agent Coaching
Quality Management
Intelligent Callback
Market Research

Expert research strategy, design, analytics, and deliverables
Overview
Agile Research
Consumer Intelligence
Video
Research Strategy & Services
Industries
Automotive
Financial Services
Healthcare
Insurance
Life Sciences
Manufacturing
Public Sector
Retail
Restaurants
Technology & Services
Telco & Media
Travel & Hospitality
Utilities
Resources
Discover

Get guidance from leading experience professionals across a variety of mediums.
Blog
Newsroom
Customer Stories
Event Calendar
Careers
Medallia Xchange
Learn

Whether a tenured Medallia pro or a burgeoning advocate, there’s plenty to learn.
Training & Certification
Medallia User Group
Experience 101
Experience Now
Resource Library
Partners
Support

Our team is ready to support you with knowledge, help, and new enhancements.

Knowledge Center
Experts on Demand
Contact Support
exp
EXP Now

Medallia’s On-Demand Streaming Network

Watch Now

English

SELECT YOUR REGION & LANGUAGE

  • English

  • France (Français)

  • Germany (Deutsch)

  • Spain (Español)

  • Latin America (Español)

  • Italy (Italiano)

  • Japan (日本語)

  • Korea (한국어)

  • Brazil (Português Brasileiro)

Request a demo

Medallia + Adobe… better together

Combine the power of Medallia’s real-time experience feedback and digital analytics platform with the Adobe Experience Cloud for deep, data-driven insights so you can optimize and tailor experiences in the moment to drive better customer engagement and loyalty.

Meet with us

Achieving the Future of Digital Marketing With Medallia and Adobe…Learn More!

Case Study

DICK’S Sporting Goods

Learn how DICK’S Sporting Goods decreased bounced rates by 50 basis points, increased conversions and responds to the Voice of the Customer, acting on real-time feedback to improve the digital experience, by pairing with Medallia for Digital and and Adobe Analytics.

LEARN MORE

Guide

Real-time Experiences

Next on retailers’ personalization shopping list: Real-time Experiences. In this guide, Adobe and Medallia share how retailers can scale personalized experiences and deliver them in real time across all their channels.

LEARN MORE

Guide

Shift Personalization into Overdrive

Financial services companies are banking on a new tech ecosystem to make services more accessible and connected.

This new guide includes insights from Adobe and Medallia and will Shift Personalization into Overdrive. Get helpful guidance for accelerating and scaling personalized experiences.

LEARN MORE