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Webinar Recording

Stay Ahead of the Competition with Ease & How Agile Research Can Help

In today’s dynamic business landscape, quick access to consumer insights is crucial. Organizations need to be able to seamlessly launch market research and competitive intel initiatives to consistently meet ever-changing customer needs. And having the ability to do this in a self-service all while reducing business costs? Even better!

Join Medallia market research expert Henry Bricker as he shares insights on how to get started with our advanced self-service market research tool, Medallia Agile Research.

Watch to learn:

  • Why market research is essential to every CX program

  • How to fully self-service running your own market research program

  • Tips & tricks on how to run a successful self-service market research program in Medallia

  • How to enable Agile Research in Medallia

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Related Resources

Brochure

Employee Activation
Employees are the face of the organization and hold the key to the ideas and innovations that can elevate the business. The right listening program not only surfaces areas that need to be improved; it can reveal root causes, as…

Webinar Recording

Boosting CX Impact through Personalization ft. Walgreens & Fred Reichheld
Personalization has quickly risen as a top priority for brands as they work to increase engagement, trust, and customer loyalty — driving an emotional connection and true differentiation in a vastly competitive marketplace. Watch this exciting meeting of the minds…

Report

The 2024 State of CX Personalization Report
In 2024, CX practitioners are making personalization their top priority. Medallia Market Research and Customer Experience Professionals Association (CXPA) recently partnered to better understand exactly how CX professionals across the globe are thinking about applying personalization in their organizations. This…

Guide

Your Official Guide to Personalizing Customer Experiences
Personalizing experiences has quickly risen as a top priority for organizations to increase customer loyalty and retention. Achieving this, however, remains a challenge. In fact, only 24% of CX practitioners rate their efforts as highly personalized. Much of the challenge…