Harness richer insights at scale so you can take action with confidence
In today’s rapidly changing world, consumer lifestyles and the competitive landscape can shift in the blink of an eye. Your team relies on insights to understand the opportunities and challenges facing your business – with a need to act before it’s too late.
Empower your team with real-time insights at scale so you can act quickly with confidence. With Medallia, you can analyze massive datasets in real time, capture rich survey feedback quickly, cut down on research project timelines, and drive informed decisions.
Get support from our team of market research experts, who combine an innovative mix of qualitative and quantitative research methodologies that deliver accurate and actionable insights.
You’ll receive a white-glove, consultative approach to solving your toughest business challenges. From project design through analysis and storytelling, our clients love our ability to push past the obvious and deliver insights that are actionable and prioritized for impact.
Access simple dashboards for a one-click analysis of massive datasets (spending, foot traffic, and survey panels) to see where, how, and why consumers spend their time and money – with your business AND with your competitors.
Add a qualitative lens to quantitative data using video surveys, and uncover trends with AI-powered analysis tools. Or launch a DIY survey for a quick and easy way to gather insights from customers and consumers.
Analyze consumer spending and foot traffic behavior, and deploy targeted surveys to consumers who just visited a store or a website. Gain a holistic view of the market by comparing your performance against competitors with unblinded data. Don’t wait for independent reports on competitors – with Medallia you can quickly see which competitors are capturing share and specific opportunities for improvement.
The combination of real-time, unblinded behavioral data and survey data gives your team unprecedented insight into your customers and competitors, so you can get ahead of market needs and empower your team to act.
Feedback comes to life with video. Capture, analyze and share consumer feedback via video in a single platform. Automatically extract meaningful insights so you can tell powerful stories that inspire better actions to deliver the best customer experiences.
Create, edit, and distribute surveys in no time with Medallia’s easy-to-use survey builder. Choose a predesigned template, based on decades of market research expertise, or start from scratch.
Get to insights faster by quickly collecting answers from your target groups and maximizing responses via multiple channels. Leverage real-time reporting to spot trends earlier, determine response rates more accurately, send reminders to increase responses, and easily share results across your organization.
Brochure
Empower your team with real-time insights at scale so you can act quickly with confidence. With Medallia, you can analyze massive datasets in real-time, capture rich survey feedback quickly, cut down on research project timelines, and drive informed decisions.
Case Study
Across industries, our clients have leveraged Medallia Market Research to see major returns as they optimize strategies and deliver better experiences to their customers.
Report
We saw major consumer behavior shifts across 2020 and 2021, and inflation has grown to be the dominant driver of consumer trends in 2022. In this report, we analyzed consumer behavior and sentiment to understand how inflation is impacting consumers’ day-to-day lives.
Capture, analyze and share consumer insight video in a single platform. Automatically extract meaningful insights, so you can tell powerful stories that inspire better decision-making.
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Quickly and easily create beautiful, branded surveys. Use your own panel or tap into our audience of 8 million+ respondents. Analyze results in real-time so you can rapidly identify and respond to trends.
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