Leverage the voice of the customer for better experiences and outcomes
Medallia helps life sciences companies use the voice of the customer to reduce friction and enhance relationships. Watch the video to learn how to create better value for your customers and patients.
We conducted a survey of 290 patients to better understand how to facilitate the feedback process between patients, healthcare providers, and drug companies.
Medallia helps our pharmaceutical and medical device customers improve field effectiveness
Demonstrate you understand what matters most to stakeholders — and address challenges across all touchpoints
HOW IT WORKS
Medallia helps manage experiences throughout the life sciences journey—making it easy to share feedback in real time and providing insights into areas that cause friction for patients.
Improve efficiency and streamline workflow processes to
boost customer and employee satisfaction
Rethink the employee experience and discover new value hidden in the untapped potential of employee insight
Research
Richard Schwartz explains why empathy needs to be at the center of customer experience in life sciences.
Blog
Fierce Pharma White Paper: How Pharma is Partnering With Experts to Enhance Customer Experience and Advance Strategic Goals
Blog
A Million Customer Questions: Navigating Customer Feedback in Life Sciences
