Experience Leaders

Learn from innovative Experience Leaders sharing practical advice, best practices, and their inspirational stories.

Each year, we’re excited to bring together some of the most innovative and influential leaders transforming customer and employee experiences at organizations across industries at our annual Experience conference. This year’s Medallia Experience 21 was no exception, and we had the chance to hear from visionaries pioneering customer and employee experience at some of the world’s leading brands.

From companies like Samsung, Facebook, Vanguard, Schneider Electric, Banner Health, and many more, we heard how they’re all using experience management to adapt and innovate — staying ahead of rising consumer expectations and rapidly changing market conditions.

Download this compilation of the best advice, tips and inspirational stories from those companies and many more.