Medallia Products

Explore our best-in-class experience management solutions

Customer Experience Solutions

An end-to-end customer experience management platform

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Employee Experience Solutions

Candidate experience, employee engagement, performance management, and more

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Contact Center Solutions

Agent engagement, QA, coaching, support effectiveness, and more

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Digital Solutions

Mobile and web feedback, digital experience analytics, and more

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Market Research

Harness richer insights at scale so you can take action with confidence

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Looking for a specific product?

Medallia Experience Cloud

Deliver exceptional experiences with our end-to-end experience management platform

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Medallia Experience Orchestration

Real-time decisioning driving individualized next best experience

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Medallia Digital Experience Analytics

Understand digital behavioral analytics to drive the best omnichannel experiences

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Medallia Agent Connect

Create a feedback-driven culture with our Agent Engagement & Quality Management solution

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Mindful

Remove friction from call queues with intelligent callback

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Sense360

Unlock consumer behavioral intelligence and benchmarking

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Medallia Ideas

Discover and action ideas anytime, anywhere, from everyone

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Medallia Concierge

Enable personalized text and in-app messaging and elevate experiences.

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Medallia Video

Uncover faster, richer feedback via video

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Agile Research

Quickly capture insights through our self-service survey platform

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