A metric that scores form-based experiences on websites and apps on a scale of 0-10, with 10 indicating a clear, accurate, and easy-to-use form. To receive a high form experience score, interacting with a form on your digital property should be intuitive and friction free. It’s one of the five pillars of experience that are measured to produce the digital experience score (DXS®).
Why Medallia
Why Medallia
Learn how partnering with us can transform your business — for both customers and employees.
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Medallia Platform
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