July 27, 2023

Customer Experience

How to Improve B2B Customer Feedback with Quality Insights

Here’s what you need to know about collecting B2B customer feedback and earning quality insights to act to improve customer…

October 19, 2021

Customer Experience

NPS® Survey Best Practices and Beyond from the CXO of Likewize

Using these eight NPS® survey best practices helped one B2B tech brand double their customer feedback response rates and in…

January 8, 2021

Customer Experience

What it Means to be Named a Leader in Gartner Magic Quadrant for Voice of the Customer

To be named a leader in the first ever Gartner Magic Quadrant for Voice of the Customer, 2020* is an incredible honor for…