Environmental, Social, and Governance

Medallia is committed to making a global impact through policies and practices that promote ethics and integrity, diversity and inclusion, environmental responsibility, and social impact.

ESG at Medallia

Launched in May 2021, Medallia’s ESG program highlights our progress to date in our 4th annual global impact report. We view social and environmental impact just as we do our software – as an aspect of business in which we must strive for continuous improvement.

ESG Topics Material to Medallia

From diversity to data privacy, these are the topics that are important to our employees, customers and communities.

  • Environmental – Minimizing our environmental impact by annually tracking our carbon footprint, efficient cloud operations, data centers operating on renewable energy, and sustainable offices with a remote-first work culture.
  • Social – driving social impact for our employees and the communities in which we live and work through philanthropy & our commitment to diversity, equity, inclusion, belonging, and wellness.
  • Governance – holding ourselves accountable to deliver on our ESG commitments through leadership oversight and employee training.