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Webinar Recording

How to Listen and Act on Employee Feedback in Today’s Climate

To succeed in times like these, companies need to stay tightly connected to their most important assets: their employees.

Your employees are interacting with customers, identifying new issues, and generating unique ideas that can keep your business relevant today and beyond.

Continuously collecting feedback from your team, and creating rapid ways to adapt will help you accelerate your innovation and adaptability.

Watch this webinar to learn:

  • How industry leaders are acting on employee feedback to adapt in a rapidly changing world
  • How to motivate talent in a time of change
  • How to adapt your VOE programs in today’s climate

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Related Resources

Brochure

Employee Activation
Employees are the face of the organization and hold the key to the ideas and innovations that can elevate the business. The right listening program not only surfaces areas that need to be improved; it can reveal root causes, as…

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Boosting CX Impact through Personalization ft. Walgreens & Fred Reichheld
Personalization has quickly risen as a top priority for brands as they work to increase engagement, trust, and customer loyalty — driving an emotional connection and true differentiation in a vastly competitive marketplace. Watch this exciting meeting of the minds…

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The 2024 State of CX Personalization Report
In 2024, CX practitioners are making personalization their top priority. Medallia Market Research and Customer Experience Professionals Association (CXPA) recently partnered to better understand exactly how CX professionals across the globe are thinking about applying personalization in their organizations. This…

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Your Official Guide to Personalizing Customer Experiences
Personalizing experiences has quickly risen as a top priority for organizations to increase customer loyalty and retention. Achieving this, however, remains a challenge. In fact, only 24% of CX practitioners rate their efforts as highly personalized. Much of the challenge…