Executive Summit at Medallia Experience 2024

Ignite the Impossible

Drive innovation, navigate strategy, and cultivate connections

Join us at the Experience 2024 Executive Summit: an invite-only gathering of senior leaders for insightful discussions, illuminating speakers, and an exciting evening experience. Hear first-hand perspectives from business and political leaders on how to best navigate and excel in today’s ever-changing corporate environment.

Featured Speakers

Michael Steele

MSNBC Political Analyst, and President and CEO of The Steele Group

Paul Begala

Political Analyst and Commentator, CNN

Anuj Maniar

Principal – FSI C&M CSAD, Deloitte

Sri Narasimhan

Vice President, Head of Enterprise Customer Experience

Byron Reese

A.I. Expert, Optimistic Futurist, Tech Entrepreneur

Fred Reichheld

Creator of the Net Promoter System℠

Medallia Hosts

Joe Tyrrell

CEO, Medallia

Jodi Searl

SVP Client Value, Medallia

Bill Staikos

SVP Executive Advisor, Medallia

Hanna Steinbach

EVP, Chief Legal Officer & Company Secretary, Medallia

Executive Summit Agenda

Monday, February 5

11:30am - 12:20pm

Networking Lunch in Alsace

12:20pm - 12:30pm

Transition to Chambertin

12:30pm - 12:40pm

Welcome & Opening Remarks with Joe Tyrrell, CEO, Medallia

12:40pm - 1:25pm

Behind the Scenes: Perspective on government regulation of AI and the potential impact to government and business with Paul Begala, Political Analyst and Commentator, CNN and Michael Steele, MSNBC Political Analyst, and President and CEO of The Steele Group

1:25pm - 2:00pm

Customer Spotlight on CVS with Srikant Narasimhan, Vice President, Head of Enterprise Customer Experience

2:00pm - 2:30pm

Networking Break in Alsace

2:30pm - 3:15pm

AI & Personalization: How they will transform the experience industry over the next ~5 years, with Anuj Maniar, Principal – FSI C&M CSAD, Deloitte

3:15pm - 4:00pm

Automation, AI & The Future of Work with Byron Reese, A.I. Expert, Optimistic Futurist, Tech Entrepreneur

4:00pm - 4:15pm

Break in Alsace

4:15pm - 4:45pm

The Evolution of CX: A Fireside Chat with Fred Reichheld, Creator of the Net Promoter System℠

4:45pm - 5:00pm

Closing Remarks

6:15pm

Shuttles begin departing for The Sphere

6:30pm-7:45pm

Reception in Theory Lounge, explore The Sphere on own

8:00pm - 9:00pm

Postcards from Earth, Level 5 Suites

9:00pm

Shuttles return to The Wynn

Join us for an exclusive evening of networking, cocktails, and culinary delights after a day of visionary conversations. Immerse yourself in the innovation and luxury of the VIP viewing experience at "Postcard from Earth" in the iconic Las Vegas Sphere.

Frequently Asked Questions

Is my invitation transferable?

Unfortunately, this is an invite-only event for those who have received a personal invitation and therefore is not transferable to another colleague.

Can I bring a guest?

No, this is an invite only event.

Hotel information

If you have not done so already, please book your hotel HERE.

Attire

Business casual attire is appropriate for our Executive Summit, the evening networking event, and Experience ‘24.

Experience 101

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© Medallia®, the Medallia logo, and the names and marks associated with Medallia’s products are trademarks of Medallia and/or its affiliates. Net Promoter, Net Promoter Score and NPS are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc. All other trademarks are the property of their respective owners.

Experience '24 Executive Summit