The percentage of prospects who convert complete a key transaction, such as making a purchase, signing up for an account, or becoming a subscriber versus the total number of potential customers. (e.g., the percentage of people who create an account after seeing an online advertisement out of the total number of unique individuals who view the advertisement).
Why Medallia
Why Medallia
Learn how partnering with us can transform your business — for both customers and employees.
Success Stories
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ROI Calculator
Optimize your program spend
Enterprise-Grade Platform
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World-Class Service
Get support for crucial operations
Global Impact
Impact the world beyond your own
AI Leadership
Follow our AI experience innovations
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Platform
Medallia Platform
Explore how experiences come together in one powerful platform.
Comprehensive Feedback Capture
Collect every signal for more meaningful data
Administration
Run complex, global programs with self-service
Role-Based Reporting
Close the loop and drive action quickly
AI & Analytics
Uncover essential insights from every interaction
Integrations
Easily share data across systems and teams
Pricing
Expand your program with flexible pricing
Enterprise-Grade Security
Keep your business data safe and compliant
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