Why Medallia
Why Medallia

Learn how partnering with us can transform your business — for both customers and employees.
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Impact the world beyond your own
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Platform
Medallia Platform

Explore how experiences come together in one powerful platform.
Comprehensive Feedback Capture

Collect every signal for more meaningful data
Administration

Run complex, global programs with self-service
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Close the loop and drive action quickly
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Uncover essential insights from every interaction
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Easily share data across systems and teams
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Expand your program with flexible pricing
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Keep your business data safe and compliant
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Customer Experience

End-to-end customer experience management and orchestration
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Customer Experience Management
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Employee listening and activation solutions
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Improve agent engagement and optimize service quality
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Medallia + Adobe… better together

Combine the power of Medallia’s real-time experience feedback and digital analytics platform with the Adobe Experience Cloud for deep, data-driven insights so you can optimize and tailor experiences in the moment to drive better customer engagement and loyalty.

Meet with us

Achieving the Future of Digital Marketing With Medallia and Adobe…Learn More!

Case Study

DICK’S Sporting Goods

Learn how DICK’S Sporting Goods decreased bounced rates by 50 basis points, increased conversions and responds to the Voice of the Customer, acting on real-time feedback to improve the digital experience, by pairing with Medallia for Digital and and Adobe Analytics.

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Guide

Real-time Experiences

Next on retailers’ personalization shopping list: Real-time Experiences. In this guide, Adobe and Medallia share how retailers can scale personalized experiences and deliver them in real time across all their channels.

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Guide

Shift Personalization into Overdrive

Financial services companies are banking on a new tech ecosystem to make services more accessible and connected.

This new guide includes insights from Adobe and Medallia and will Shift Personalization into Overdrive. Get helpful guidance for accelerating and scaling personalized experiences.

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