Brainshare - The Impacts of Informal Collaboration on Business Outcomes

Experience 21 Session On-Demand

Focusing on improving meeting and email culture is important, however, we should not discount the vital role that informal collaboration has. Join Ben Waber, PhD, President and Co-Founder of Humanyze and Melissa Arronte, PhD, Head of Employee Experience at Medallia, in a conversation around the importance of spontaneous connections, like watercooler talk, and how paying attention to these types of collaboration can help companies improve business outcomes, customer experience, and revenue growth.

Featured Speakers:

Ben Waber, President & Co-Founder – Humanyze

Melissa Arronte, Solutions Principal, Employee Experience – Medallia