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Infographic

Market Research: 2024 Summer Travel Plans + Early Pulse on Holiday Shopping

This research report looks at upcoming summer travel plans and provides an early read on shopping plans for the November-December holiday period. You’ll find:

  • Consumer behavior on spend and transaction volume for the airline and hotel sectors leading into Summer 2024
  • Consumer expectations on whether or not they will take a trip this summer, and reasons why / why not
  • Decision-making on trip planning, accommodations, and transit
  • What consumers still need to buy in advance of their trip
  • Expectations on how spending Nov / Dec holidays (at home, traveling, etc.)
  • Expectations on the amount of gift shopping that will be done, and when
  • Expectations on channels used and products that will be sought after as gifts
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Related Resources

Brochure

Employee Activation
Employees are the face of the organization and hold the key to the ideas and innovations that can elevate the business. The right listening program not only surfaces areas that need to be improved; it can reveal root causes, as…

Webinar Recording

Boosting CX Impact through Personalization ft. Walgreens & Fred Reichheld
Personalization has quickly risen as a top priority for brands as they work to increase engagement, trust, and customer loyalty — driving an emotional connection and true differentiation in a vastly competitive marketplace. Watch this exciting meeting of the minds…

Report

The 2024 State of CX Personalization Report
In 2024, CX practitioners are making personalization their top priority. Medallia Market Research and Customer Experience Professionals Association (CXPA) recently partnered to better understand exactly how CX professionals across the globe are thinking about applying personalization in their organizations. This…

Guide

Your Official Guide to Personalizing Customer Experiences
Personalizing experiences has quickly risen as a top priority for organizations to increase customer loyalty and retention. Achieving this, however, remains a challenge. In fact, only 24% of CX practitioners rate their efforts as highly personalized. Much of the challenge…