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Why Medallia

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Medallia Platform

Explore how experiences come together in one powerful platform.
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Collect every signal for more meaningful data
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Run complex, global programs with self-service
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Close the loop and drive action quickly
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Uncover essential insights from every interaction
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End-to-end customer experience management and orchestration
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Customer Experience Management
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Employee listening and activation solutions
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< Blog

Medallia Partners

December 5, 2024

Customer Experience

Medallia Partners Predict Big Bets for Experience 2025
Medallia’s annual conference, Experience, is fast approaching. Our new partner marketing team member explores what the event is all about…

May 30, 2023

Customer Experience

10 Benefits of Medallia’s Integration with Salesforce CRM Data
Customer relationship management is critical for a CX strategy to succeed — here are the benefits of integrating CRM data…

September 28, 2022

Customer Experience

Introducing EXP Now
EXP Now will deliver high-quality and engaging video content to help organizations create better experiences for their customers and employees.…

April 7, 2022

Customer Experience

Winning on Purpose: 4 Lessons from Customer Loyalty Guru Fred Reichheld
Customer loyalty can make or break business success in the long run and, according to Fred Reichheld, there’s plenty of…

March 30, 2022

Medallia Culture

Supporting Equitable Pathways into Tech with Black Girl Ventures: Interview with Simeon Watson
At Medallia, Women’s History Month is a continuous journey. It’s a month when we continue to share the diverse experiences…

March 16, 2022

Employee Experience

Do You Have an Employee Listening Strategy?
Every organization faces unique challenges with employee engagement. Companies committed to their employee experience know that they are not getting…

February 28, 2022

Employee Experience

Employee Experience & Data: 4 Key Insights from the Experts
Learn more about what EX, HR, and People Analytics experts think you should know about employee experience data. What better…

February 15, 2022

Customer Experience

Measuring Retail Customer Loyalty with Earned Growth Rate: Fred Reichheld Q&A
An in-depth Q&A with Fred Reichheld, best-selling author, loyalty thought leader, and creator of the Net Promoter System (NPS) and Earned…

January 26, 2022

Employee Experience

The Next Frontier of Employee Experience: Elevating the Human Experience
Having worked with many organizations of all sizes across industries, I’ve witnessed firsthand how a strategic focus on employee experience…

September 21, 2021

Employee Experience

Leverage the Power of People Data and Employee Experience Data: An Interview with Visier’s Ian Cook
In a conversation with Visier’s Ian Cook, Medallia Solution Principal Melissa Arronte dives deeper on how organizations can leverage the…