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The COVID-19 pandemic has thrust the employee experience to the forefront in new ways, especially as employees grapple with burnout and agencies reimagine how they can better serve the workforce and the public.
If leaders want to effectively understand their people — the heartbeat of their organizations — they must operationalize empathy.
Download the report, “How to activate the insights of your untapped workforce” to learn the common challenges agencies face in their quest to understand and activate the untapped insights of employees and the effective best practices that organizations such as the Agriculture Department have embraced.
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