Enterprise Feedback Management 2.0
Collect Customer Feedback Process and Report Customer Feedback Act On Customer Feedback

Medallia gives you a coordinated, powerful way to monitor and improve services and products at every point of contact with the customer. Our systems collect customer feedback, process it and disseminate it, and provide the means to act on it immediately. You’ll know more, you’ll do more, you’ll win more.

Schedule A Demo of Medallia’s Enterprise Feedback Management Solution – Enterprise Feedback 2.0

The rollout of Medallia’s solution was painless and easy. It was one of our most successful technology launches ever.

—Fortune 500 CEO

Patent-Pending, Ultra-Fast Survey Technology

Other survey applications interact with databases endlessly, generating bottlenecks when many people try to take a survey at once. Medallia technology minimizes references to the database and uses compression so that respondents—even those with slow Internet connections—can move through surveys rapidly.

Seamless Implementation

We work with you to configure our systems for each level in your company. That means people start using them quickly, and without a lot of effort on your part.

High-Caliber Technology Delivered Seamlessly

We deploy our software on demand—that is, via the Internet. We host the systems, and customers everywhere use them. You don’t buy something shrink-wrapped; you simply subscribe and log on. You avoid ever having to think about compatibility, about whether you have enough capacity, or about maintenance.

Highly Interactive & Flexible Reporting

The patent-pending Medallia online analytical processing (OLAP) engine uses proprietary technologies to let thousands of users run computation-intensive analyses simultaneously and quickly. You can slice and re-slice data any way you like (location, customer demographics, sub-brands) to isolate trends. And compare any cut with analogous data for competitors.

Comprehensive Dashboard for Customer Relationships

Changes get made when they need to. Top performers get recognized. Others take action without having to be told. And when you need to, you see the big picture.

Win The Customer At Every Touchpoint™


Medallia 1010 El Camino Real, Suite 340 Menlo Park, CA 94025 USA
650-321-3000 Phone
650-321-3156 Fax
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Medallia Nordic AS Sørkedalsveien 10B, 7 etg. 0369 Oslo, Norway
47-21-06-32-50 Phone
47-21-06-32-51 Fax
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