Login to your Medallia system here:    Login  

   home » why medallia » high-caliber technology




High-Caliber Technology

It's all about engineering.

Medallia doesn't look at engineering as a commodity—something taken off the shelf and tweaked to be "good enough" to get the job done.

We built the technology behind our products from the ground up with a no-compromises, mandatory-excellence philosophy. Because we create our products as a system, we build each part to perform every task—from the most mundane to the most complex—extraordinarily well.

As a result, you get highly sophisticated technology that rivals the most advanced applications in the world, and a user experience that's second to none.

Thanks to proprietary design, our surveys are ultra-fast. Other survey applications interact with databases endlessly, generating bottlenecks when many people try to take a survey at once. Medallia technology minimizes references to the database and uses compression, so that respondents—even those with slow Internet connections—can move through surveys rapidly.

Our reporting is fast and flexible. The patent-pending Medallia OLAP (online analytical processing) engine uses proprietary technologies to let thousands of users run computation-intensive analyses simultaneously and quickly.

Medallia's technological sophistication ensures that our systems are reliable. Our automated watchdog software monitors all Medallia processes, and if it detects anomalies, it alerts technicians who are on call at all times.


View our products »