Drawing on responses from millions of consumers, Medallia’s RivalTracker™ tells companies how their customers feel about them compared to competitors—locally, nationally, worldwide.
You can monitor your brand as a whole or at any given branch, unit, or outlet, and compare it with direct competitors, including those across the street. It’s invaluable data. It’s available nowhere else.
Once our brand’s advisory boards saw the value of the analysis tools, they were sold.
—Senior Director, Quality Assurance
Our exclusive “Snapshot” graph provides a visual overview that makes complex data especially easy to understand.
