Enterprise Feedback Management 2.0

News

2008

Jun 24
Steve Earwaker Heads Medallia’s New Financial Services and Business-to-Business Practices
May 27
Prestige Retailer Sephora Selects Medallia as Customer Feedback Solution
May 13
Medallia Names Nelson Pascua Head of Expanding Retail Business
Jan 17
Half A Million Customers Weigh In On Best Western Through New Survey System

2007

Nov 27
Hotel Satisfaction Scores on the Rise
Nov 13
Medallia Broadens Relationship With Accor Hotels, Implements Service Outside US
Nov 05
Red Roof Inn Selects Medallia to Conduct Guest Satisfaction Surveys
Oct 23
Medallia Best Practices Conference Highlights Customer Feedback Programs
Sep 25
Medallia Promotes Juan Pablo Dellarroquelle to Vice President of Engineering
Jul 17
Medallia Named Carlson’s “Global Supplier of the Year”
Jun 07
Medallia Names Russell Haswell Vice President of Sales
Jun 06
The Family of Orange Lake Resorts Partners with Medallia
May 03
Medallia Announces Venue of 2007 Best Practices Conference
Apr 03
Medallia Names Elizabeth Carducci to New Position as Vice President of Client Services
Mar 21
Medallia Announces 2007 Paid Internship Program
Feb 01
Hilton’s Director of Syndicated Customer Research Talks About Medallia

2006

Oct 04
Trendwest Selects Medallia as Agency of Record for Customer Feedback Measurement
Jun 01
Medallia Starts Serving Fitness Industry, Announces Deal with Gold’s Gym
Mar 06
Medallia Hosts Another Successful Conference
Mar 06
Medallia Programmers Compete in International Finals

2005

Nov 01
Medallia Implements Satisfy: Contact Center™ at Fairfield Resorts
Aug 01
Medallia Launches RivalTracker™ 2.0
Jul 16
Carlson Enhances Brands
Jul 01
Medallia to Host 2006 Best Practices Conference
Jun 20
European Office Opening
Jun 20
When “Selective Service” Means Superior Service
Jun 16
Your Property, Your Customers: Direct Feedback Through Medallia
May 16
Radisson Bed Program Differentiates Brand
May 01
Accor Expands, Carlson Consolidates
Apr 26
Medallia Implements New “Membership Monitor” at Hilton Grand Vacations Club
Mar 23
Fairfield Resorts Becomes Second Timeshare Company to Choose Medallia for Guest Satisfaction Program
Mar 17
Medallia Is Certified EU Safe Harbor Compliant, Joins TRUSTe Privacy Seal Program
Jan 11
Medallia To Serve Vacation Ownership Industry, Signs Deal with Hilton Grand Vacations Club
Jan 05
Medallia Inks Trademark Deal with Delta Airlines
Jan 03
Medallia Launches Satisfy: Business™

2004

Dec 06
Medallia Launches Satisfy: Contact Center™
Nov 09
Cendant Polishing Up Ramada Brand
Nov 01
Medallia Launches Satisfy: Membership™
Nov 01
New Logo, Standards Among Brand’s Changes
Sep 15
Medallia Best Practices Conference a Success
Jul 28
Medallia Announces Financial Results for 2003
May 04
Wyndham Is Tops for Customer Service
Mar 08
Medallia Announces Venue for its 2004 Best Practices Conference

2003

Dec 16
Hilton Transitions to Online Guest Satisfaction Surveys. New Guest Feedback Surpasses Expectations
Nov 07
Medallia Provides Wyndham with Technology
Nov 06
Omni Hotels: Using Technology to Make Guest Feedback Available Immediately
Sep 04
Medallia Launches Employee Feedback Solution
Jul 01
Medallia Launches Consumer HUB
Apr 28
Medallia Announces Financial Results for 2002

2002

Aug 12
Wyndham Implements On-Line Customer Satisfaction Technology
Aug 01
Medallia Launches Satisfy: Customer

About Medallia

Medallia (www.medallia.com), founded in 2001, provides enterprise feedback solutions to Global 2000 companies. More than 25,000 businesses and business units around the world use the Medallia system to track customer satisfaction. Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global hotel, financial services, retail, and high-tech companies. The company is headquartered in Menlo Park in Silicon Valley.

Win The Customer At Every Touchpoint™


Medallia 1010 El Camino Real, Suite 340 Menlo Park, CA 94025 USA
650-321-3000 Phone
650-321-3156 Fax
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Medallia Nordic AS Sørkedalsveien 10B, 7 etg. 0369 Oslo, Norway
47-21-06-32-50 Phone
47-21-06-32-51 Fax
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